Web Hosting Term of Services
JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS and https://jpbookkeeper.ca/ (hereinafter “JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS Web Site”), are operated by JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS. These Terms and Conditions of Service (hereinafter “Terms and Conditions”) are applicable to your access of the JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS Web Site, and to your use of the services offered through the JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS Web Site. By using any of the services or products provided or serviced by JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS, you acknowledge that you have read, understood, and agree to be bound by our Terms and Conditions.
The present Terms and Conditions have last been modified on June 23, 2023 and apply to all users.
1. Terms and Conditions
You must read and accept the present Terms and Conditions, Privacy Policy and Acceptable Use Policy and other policies applicable to other services, found at https://jpbookkeeper.ca/legal before you can use the JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS services. By accessing and continuing to use any JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS services, you confirm your agreement to be subject to the Terms and Conditions. If you do not agree to these Terms and Conditions, please do not access, or use any JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS services.
JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS may need to modify these Terms and Conditions from time to time, to adapt to changing technologies, laws and/or regulations. JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS may choose to provide the Client with a prior written notice if the changes significantly impact the Client’s services, but JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS will do this solely at its own discretion and is in no way obligated to provide notice. Any changes to the Terms and Conditions shall enter into force within thirty (30) days of their publication on the JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS Web Site.
1.1. Eligibility Criteria of JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS Services.
The services offered through the JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS Web Site are available only to persons who have the legal capacity to contract, among others, without limiting the generality of the foregoing, our services are available only to persons aged 18 and over. If you are under the age of 18, you can use the JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS Web Site only with the permission and under the supervision of your parents or legal guardian. JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS also reserves the right to restrict the use of the Site to members who have been temporarily or permanently suspended. If your registration is made on behalf of a corporation, you certify that you are a duly authorized representative of that corporation.
2. Account Creation, Maintenance, Modification and Cancellation
2.1. Accurate Information
You agree to maintain accurate information while you are using JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS services. This includes your full name, current billing address, phone number and a working email address. You agree to update your information by emailing us to billing@jpbookkeper.ca within ten days of any change.
You agree that JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS may use and rely on any such information provided by you for all purposes in connection with your services, subject to JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS’s Privacy Policy (https://jpbookkeeper.ca/privacy-policy/). Should you provide any information that is inaccurate, misleading, or incomplete, or if JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS has reasonable grounds to suspect that your information is inaccurate, misleading, or incomplete, JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS has the right, in its sole discretion, to suspend or terminate its services and/or close your account.
2.2. Account Maintenance and Security
You agree to use your account solely for lawful purposes and agree that you are fully responsible for all content and data on your account.
You agree that you are fully responsible for maintaining the confidentiality of your customer and login information, password, credit card number (collectively the “Account Access Information”). You agree that you are entirely responsible for any and all activities that occur under your account. You agree to notify JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS immediately of any unauthorized use of your account or of any other breach of security. You agree JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS will not be liable for any loss that you may incur as a result of someone else using your Account Access Information, either with or without your knowledge. You also agree that you could be held liable for losses incurred by JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS or another party due to someone else using your Account Access Information. JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS advises you keep your Account Access information in a secure location and take precautions to prevent others from gaining access and/or using your Account Access Information. You may not, under any circumstance, compromise the security of your account or of the JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS infrastructure in any way.
While JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS uses several measures in place to increase the availability and reliability of the data stored on WHC (https://whc.ca/en) servers, you agree to maintain your own backup copies of all data stored on our servers and not to hold JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS liable for any errors or interruption of services, whether within or outside of JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS’s reasonable control.
2.3. Responsibility for Content
You agree that you are solely responsible for the content stored on and served on your JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS account(s). You further agree that you are responsible for all activity in your account, whether initiated by you, by others on your behalf, or by any other means. JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS disclaims liability for any activity in your account, whether authorized by you or not. For details on unauthorized activities, please consult our Acceptable Use Policy, available at https://jpbookkeeper.ca/aup
2.4. Account Suspension and Cancellation
JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS can suspend or terminate without prior notice any accounts that do not comply with these Terms and Services in order to maintain a safe and secure environment for our clients.
JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS will attempt to notify you in case of account suspensions or cancellations. In some circumstances, JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS may suspend an account without prior warning to avoid serious harm or service degradation.
You may cancel your account by email billing@jpbookkpper.ca at least 10 days prior to your service’s expiry date. The cancellation request must include all the necessary details to allow a JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS to properly identify the account in question, including your full domain name and hosting account type.
2.5. Backups
JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS provides courtesy backups to help protect your data.
However, backups can occasionally fail. Under no circumstance will JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS be held responsible for any loss resulting from incomplete or incorrect backups. By using JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS services, you agree to maintain complete backups on your own computers of all data stored on JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS servers.
Backups are offered as a courtesy service and while they are generally very effective, they cannot be guaranteed. Accounts using more than 10 Gigabytes of disk space or using more than 100,000 files may have their backup service automatically disabled in order to maintain system performance. On these accounts, courtesy backups may be reactivated by freeing up additional disk space and then contacting our Customer Service team.
3. Domain Names
Domain name registrations, renewals, and transfers must respect our Domain Names Policy, which can be found at https://whc.ca/legal/domains
4. Domain Privacy Protection Service
If purchased in conjunction with certain types of domain names, the Privacy Protection service (also referred to as ID Protect) is intended to shield the customer’s personal information from the public domain name information database, called the « WHOIS » database, by replacing the customer’s information with those of a confidentiality services provider. The Privacy Protection service cannot prevent information from being published by third parties, nor does it remove any public « WHOIS » information that may have been saved and published by other parties prior to the purchase and activation of the protection. The Privacy Protection service is not available for all domain types.
The Privacy Protection service is non-refundable and is not covered by our money-back guarantee. The Client must always maintain accurate contact information in their private on JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS profile, as stipulated by ICANN’s rules and regulations.
5. SSL Certificates
The use and installation of COMODO or Sectigo SSL Certificates offered by our provider WHC are subject to the terms and conditions of COMODO and Sectigo. Following an SSL purchase, a WHC technician will request a certificate on your behalf and attempt to complete its installation on your account. If you have requested a Dedicated IP address during your SSL order, your Web Site may experience up to 12 hours of downtime during the SSL installation process, due to a process called DNS Propagation.
Unless otherwise requested prior to the installation, an SSL certificate will be installed and will work exclusively on the domain name or subdomain that was requested during your order. SSL Certificates are non-transferable. The installation of an SSL certificate does not guarantee the use of encrypted https protocol throughout your website.
6. Renewals
JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS will generate renewal invoices automatically for all your active services at least 30 days prior to their expiration date. When we generate a new invoice, we’ll send you an email with a copy of the invoice.
If you do not wish to renew a service, please submit a service cancellation request via email to billing@jpbookkeeper.ca at least 10 days prior to your service’s renewal date in order to avoid being charged for its renewal. Once charged, renewals are non-refundable.
By making any purchase by credit card, you authorize JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS to automatically attempt to charge this credit card for any upcoming or overdue invoices on your account, until otherwise requested. You may manage and remove your credit card information on file by emailing to billing@jpbookkeeper.ca
Expired services can be suspended if left unpaid by their due date and may be permanently deleted, at JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS’s sole discretion. Reactivating suspended services may incur additional fees.
You must maintain an active email address on file with us at all times in order to receive important account information, including invoices and expiry notices. Services not paid on their due date risk being suspended, and may be terminated permanently shortly after, at JP FINE BOOKKEEPING SERVICES & BUSINESS SOLUTIONS’s sole discretion. Should you wish to reactivate your services after they have been suspended, a reactivation fee may apply.
